Terms of Use (Public Offer)

1. Parties and Acceptance

These Terms of Use constitute a public agreement (offer) under Article 11 of the Law of Ukraine "On Electronic Commerce". Services are provided by Individual Entrepreneur (FOP) Dmytro Serhiiovych Rekhlitskyi, Ukrainian Taxpayer ID (RNOKPP) 3756502457, a Single Tax payer (Group 3, 5% rate), registered at: Kharkiv, Kharkiv region, Ukraine, 61000 (contact email: [email protected]). Hereinafter — "Marrek" or "We".

Registering on the platform or paying an invoice or subscription constitutes full and unconditional acceptance of these Terms by the user ("Client", "You"). The user confirms that they are at least 18 years old or have the permission of a legal representative.

2. License and Intellectual Property

All rights to the Marrek software, its source code, design and trademarks belong exclusively to Marrek.

The Client is granted a limited, revocable, non-exclusive license to use the service according to the selected plan. Any copying or reverse engineering is prohibited.

3. Payment, Subscription and Currency Control

Payment is made on a subscription basis, on terms of 100% prepayment, via the WayForPay payment provider or by direct invoice payment.

For non-resident clients, payment of an issued invoice that references this public offer serves as confirmation that the services were rendered (functioning as a certificate of completed work) under Ukrainian currency control legislation.

Refund policy: subscription payments are final. Funds for an already paid or partially used period are not refunded, except as expressly required by applicable law. The Client is solely responsible for paying taxes in their own jurisdiction.

4. Third-Party Platform Rules (Meta / Telegram)

The Client must comply with third-party platform rules.

For Instagram (Meta): the Client acknowledges the "24-hour messaging window" restriction.

For Telegram: the Client agrees to comply with the Bot API's privacy rules.

5. AI Transparency Requirements (EU AI Act)

Under the EU Regulation on Artificial Intelligence (EU AI Act), the Client acts as the "Deployer" of the system.

You are responsible for clearly informing end users that they are interacting with artificial intelligence (prior to their first interaction). Marrek provides the technical means to do so, but responsibility for meeting this requirement rests with You.

6. Suspension and Termination of Access

We may suspend or terminate access to the service (without a refund) in the event of: a breach of these Terms; sending spam; unlawful use; violation of Meta/Telegram platform rules; or non-payment for the service.

7. Limitation of Liability and Force Majeure

Marrek is provided "as is". We are not liable for inaccuracies generated by AI ("hallucinations").

Marrek's total aggregate liability for any claims shall not exceed the amount actually paid by the Client for the service over the preceding 12 months.

Force majeure: we are not liable for service interruptions caused by war, global internet outages, data center outages (Google Cloud), changes to or failures of the Meta or Telegram APIs, or service denials by OpenRouter.

8. Governing Law and Changes

These Terms are governed by the laws of Ukraine. All disputes are resolved in the competent courts of Ukraine.

We reserve the right to amend these Terms; the new version takes effect upon publication on our website.